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Privacy Policy

Privacy Notice for the Users of this Website

We, Innovación en Medios de Pago Electrónico, S.A. [hereinafter referred to as “IMPESA”, We, Us], a company duly incorporated under the laws of the Republic of Costa Rica, under registration number 3-101-657179, will take all the necessary precautions to protect your privacy, as well as the security of your Personal Data.

Based on the above, this Privacy Notice outlines what categories of Personal Data IMPESA may collect about you and how We may use it.

We may change this Privacy Notice from time to time, subject to the implementation of new or different services in our Website. Therefore, We may ask you to check this Privacy Notice occasionally to ensure that you are aware of the most recent version.  We will notify you of any changes where We are required to do so.

What Information Do We Collect and How Do We Use It?
If you need to register to use this website, or complete an online form (e.g. to obtain email updates or ask Us to send you further information), then We may collect Personal Data about you such as:

  • Full Name
  • Nationality
  • Identification Number
  • Identification Type
  • Date of Birth
  • Country of Residence
  • Physical Address
  • Email Address
  • Telephone Number
  • Occupation

This information is used by Us to administer the website, register you for any services you have signed up to and respond to any queries or requests for information you may have.

We may also collect information about how you use the website through the use of cookies (and other similar technologies), as part of improving the content and functionality of the website.  For more information about the use of cookies please see our Cookie Notice.

Aggregate Information
We use aggregate information, which does not identify individuals, to monitor customer traffic patterns to the website and particular pages, as well as site usage, in order to help us improve the design and layout of the content.

Who Will Have Access To Your Personal Data?
Your Personal Data may be made available within the IMPESA or its related companies.  We sometimes employ other companies and individuals to perform functions on our behalf, for example providing Database Management, Data Storage Services and technical support for the systems where your Personal Data is held.  They may need access to your Personal Data in order to perform their functions but will not use your Personal Data for any other purpose.

We may also disclose Personal Data in order to comply with our legal or regulatory obligations, in response to a non-mandatory request for information made by a governmental or state body, or as part of an investigation of unlawful activity.

International Transfer
Your Personal Data may be transferred outside your country of origin, including to countries or jurisdictions which do not provide the same level of data protection as your home country.  Regardless of which country your Personal Data is held in it will be protected in line with our privacy and security policies, as outlined below.

How We Protect Your Information
We have in place appropriate privacy and security policies which, are intended to ensure, as far as reasonably possible, the security and integrity of all Our information, including your Personal Data.

Access and Correction
If We process Personal Data about you, then you may have a right under data privacy law to request access to your Personal Data and to correct any inaccuracies.

If we agree that the information is incorrect, or that the processing should be stopped We will delete or correct the information. If We do not agree that the information is incorrect, We will nevertheless, record the fact that you consider the information to be incorrect.

If you would like to access, correct or delete the Personal Data We hold about you please contact servicioalcliente@impesa.netquoting the url of this website.

Opting Out Of Further Communications From Us
If you have elected to receive information about Our products or services and wish to opt-out of receiving such information, then you can do so by sending an email to You should clearly state on all communications: your name, username (if any), registration details (if any) and the name of this website.

Other Information
You should note that if Our business (or any part of it) is sold or transferred at any time, the information We hold may form part of the assets transferred, although it will still only be used in accordance with this Privacy Notice.

Jurisdiction and Applicable Law
The applicable law in case of disputes or interpretation conflict of the term of this Privacy Notice, as well as any other matter related to the services of this Site, shall be the laws of the Republic of Costa Rica. The courts of San José, Costa Rica will have exclusive jurisdiction over any claim arising from, or related to, a visit to our website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

How To Contact Us
You can raise a question or concern by writing to

Review period: 12 months

Last reviewed: September 2016